Berkeley House
11-13 Ockford Road
Surrey GU7 1QU


01483 528 100

Opening times

Monday to Friday, 9am to 5pm

Contact names

Manager: Rosie Field

Out of hours contact

Surrey & Borders Partnership NHS Foundation Trust switchboard: 0300 5555 222

Areas covered

  • Guildford
  • Surrey Heath
  • Waverley

We only accept referrals from health, social care and education professionals. To contact us or make a request for support:

  • Visit the electronic referral system - GPs only
  • Visit the secure Riviam web portal - GPs, schools and other professionals
    Please make your request for support on Google Chrome 
  • Call Access and Advice on 0300 222 5755
    We are open 8am to 8pm Monday to Friday and 9am to 12pm Saturday. The service is not open on bank holidays.

Social workers from the below teams should make referrals through the social work referral pathway:

  • Assessment
  • Child in Need
  • Child Protection
  • Children with Disabilities

The service accepts referrals for children and young people where:

  • Behaviours and/or development needs have a significant impact on the child or young person’s development, quality of life and/or is causing distress to the child, young person, family or carers
  • Behaviours of such frequency and intensity cause distress to the individual and/or family/carers and potentially impact upon family resilience
  • Behaviours are indicative of established or emerging mental illness
  • Behaviours which are clear and persistent are causing functioning to deteriorate and problems to escalate
  • Behaviour that is severe and high risk, significant and complex