When you're struggling, or just not feeling great, it can be hard to remember the help strategies that you've come up with, either alone or with your worker. We've created some helpsheets (find them via the colourful square boxes below) that may be helpful to look at when you're in need of some support.
It can also be helpful to look at these pages when you're not struggling so that you feel more confident to use these strategies if things get more difficult. It may be helpful to share these helpsheets with friends and family, the people who care about you, so that they can remind you of these strategies too.
All the pages are easily printable.
The new Mindworks Surrey Access and Advice service is being developed and is replacing the CAMHS Single Point of Access (SPA).
Access and Advice helps young people and their families in need of support to access it in the most appropriate way. It is intended to enable easy and early access to advice and signposting to existing support as well as acting as a doorway (gateway) to more specialist or clinical support as needed.
Please call the Access and Advice team on 0300 222 5755.
We are open 8am - 8pm Monday to Friday and 9am - 12pm Saturday. The service is not open on bank holidays.
There's more information on Access and Advice.
Please note we are not responsible for the content of external websites.
- Barnardo’s - A national charity which protects, supports and nurtures the UK's most vulnerable children. The organisation helps hundreds of thousands of children, young people, parents and carers via its 800+ services across the UK.
- Chat health - Young people aged 11-19 can text a school nurse in Surrey on 07507 329 951 for confidential advice on issues such as bullying, emotional health and wellbeing, sexual health as well as illnesses and other health concerns. Young people can also contact a school nurse through their school.
- Catch 22 - Helps and supports young people aged between 11-21 (up to 24 for care leavers and 25 for young people with disabilities), affected by problems caused by drug and alcohol.
- ChildLine - A free and confidential support service for children and young people, providing help and advice on a wide range of issues.Telephone: 0800 1111
- Choosing what's best for you - A useful website for young people to see what methods scientists suggest might help during their work with adults.
- CYP Havens from Mindworks Surrey - Available for 10 to 18 year olds to come along and talk about any worries in a friendly and confidential environment. No appointment is needed and you don’t need to phone first, just turn up.
- Extended Hope from Mindworks Surrey In the case of a mental health crisis, please contact Extended Hope. The service is available for young people over the age of 11, and operates between 5pm to 11pm, 7 days a week. Call the Emergency Duty Team on 01483 517898
Family Voice Surrey - Speaks up for the families of children and young people with additional needs in Surrey.
- Healthy Surrey - Can help you lead a healthier life, whether you want to be more active, drink less alcohol, stop smoking, and more. Supported by the Health and Wellbeing Board, this website helps you find self-care information, as well as signposting to local services available to Surrey residents. You don't need a referral for most of these – you can book an appointment yourself.
- Jigsaw, South East - Offers support to young people if you live in Surrey and have been bereaved or are facing the loss of a loved one.
- Kooth - Online mental wellbeing community offers free, safe and anonymous support and 24/7 access to self-help materials and daily online counselling available
- Lucy Rayner Foundation - Offers support if you have been bereaved by suicide, as well as one-to-one counselling on a range of mental health conditions such as depression, anxiety, eating disorders, low self-esteem, anger, or difficult life events, such as bereavement, relationship breakdown or work-related stress.
- Mary Frances Trust - Provides mental health and emotional wellbeing support for young people 18+.
- MIND - National charity providing advice and support to empower anyone experiencing a mental health problem. Also campaigning to improve services, raise awareness and promote understanding.
- National Autistic Society - The UK's leading charity for people on the autism spectrum and their families. Providing support, guidance and advice, as well as campaigning for improved rights, services and opportunities to help create a society that works for autistic people.
- NHS - The national website for the National Health Service providing an A to Z of health and signposting to local services.
- NSPCCA national children’s charity which aims to stop child cruelty; their work includes preventing abuse, helping rebuild children’s lives and supporting families.Telephone: 0808 800 5000
- Open House Counselling @ Guildford YMCA Free counselling for young people.
- ORCHA - We have worked with ORCHA (the Organisation for the Review of Care and Health Apps) to deliver an online Health Apps library focused on supporting young people in Surrey. The aim is to make it quicker and easier to access safe and accredited health and wellbeing apps.
- Outline - Provides support to people with their sexuality and gender identity, including but not limited to the lesbian, gay, bi-sexual and trans community of Surrey, primarily through their helpline 01483 727667, live chat facility on their website and support groups.
- Papyrus - A charity working for the prevention of young suicide (under 35s) in the UK. They provide confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through their helpline, HOPELINEUK.
- Rethink - Information about different mental health problems and how to look after your mental health.Telephone: 0845 456 0455
- Samaritans - A 24-hour service offering confidential emotional support to anyone who is in crisis.Helpline: 0845 790 9090
- Surrey Care Trust - Helps young people in Surrey aged 11-18 and/or families with children aged 5-19, who are struggling to cope for any reason through one-to-one mentoring.
- Surrey Domestic Abuse Partnership - Supports survivors of domestic abuse or those who have witnessed domestic abuse.
- Surrey Family Information Service - An online directory of services available in Surrey for children, young people and families.
- Surrey Information Point - Surrey County Council’s online information resources spanning health, housing, money, work, things to do and much more.
- Surrey Local Offer - The online hub for 0-25 year olds, and their families, with special educational needs or a disability.
- Surrey Minority Ethnic Forum - Offers support and social groups for young people.
- Surrey Wellbeing Partnership (SWP) - Part of the alliance delivering Mindworks Surrey services, SWP is a joint venture of local and national charities who work with children and young people in the community to improve wellbeing and mental health so that they can live full, fun and confident lives.
- Surrey Young Carers - Providing support for young people who look after a family member with an illness or disability.Telephone: 01737 248111 or 01483 568269
- Teenage Health Freak - Read Pete’s diary and find information, stories and advice for teenagers on health issues.
- The Hideout - Offers support to young people living with domestic abuse.
- The National Autistic Society - Information and advice for parents and carers for children with autism.Telephone: 0845 070 4004
- The Mix - Information and advice for young people.
- Thinkuknow - This site is run by CEOP (Child Exploitation and Online Protection Centre). It offers advice on cyber bullying, how to use the internet effectively and how to stay safe online.
- Twister, LGBTQ+ youth group - A safe space where young people age 13-19 (25 with additional needs) can meet to get support, make friends and take part in fun activities.
- We are surge - A Surrey-based collective of young people documenting the things that matter to their generation.
- Youth Counselling Service - Free and confidential one-to-one counselling for people aged 12 to 24 years for young people in West Surrey.Telephone: 0345 600 2516
- YoungMinds - Information for young people about a wide range of emotional and mental health issues.
- Youth Access - Puts young people in touch with local contacts for counselling, advice and information.Telephone: 0208 772 9900
Please note we are not responsible for the content of external websites.
Reading Well is a website for young people which recommends expert endorsed books about mental health. It provides 13 to 18 year olds with advice and information about issues like anxiety, stress and OCD, and difficult experiences like bullying and exams.
The books have all been recommended by young people and health professionals, and are available to borrow for free from public libraries. Selected titles are also available to borrow as e-books and audiobooks. Visit your local library website to find out how to join the library and access books electronically.
List of pages
ADHD (Attention Deficit Hyperactivity Disorder)
Autism (Autism Spectrum Condition)
Coping during Coronavirus
Drugs and alcohol
Looking after yourself: self-care
Other helpful organisations and useful links
Resources and information for parents
What is mental health?