Access and Advice help young people and their families to identify the best type of support for them.

It is intended to enable easy and early access to advice and signposting to existing support as well as acting as a doorway (gateway) to more specialist or clinical support as needed. 

Currently, requests for support must be made by a professional.  Please visit the request support page for further details on how to do this. 

If you are a parent/carer of a child or young person who has already been referred to Mindworks by a professional and wish to let the Access & Advice team know about any changes to circumstances in relation to the child or young person you can contact the team on 0300 222 5755. We are open 9 am - 6 pm Monday to Friday. The service is not open on weekends or bank holidays. 

If you or a young person is are experiencing an emotional or a mental health crisis, our free crisis line for children and young people is available 24 hours a day. It is open to young people aged six and older who are experiencing an emotional or mental health crisis, as well as their parents or carers. Please call 0800 915 4644.

If you find yourself struggling or feeling distressed with your thoughts and feelings, it can be helpful to create a plan to keep yourself safe. Read about how to create your own My Safety Plan here.

Easier requests for support

As an alliance, Mindworks Surrey works together to ensure access to advice and support is easier, faster, and led by the young person. We aim to ensure young people have more choices about their options for support for their concerns.

Visit our Early Support page to find out more information on services that children, young people, and families can access by self-referring themselves.