Access and Advice helps young people and their families to identify the best type of support for them.
It is intended to enable easy and early access to advice and signposting to existing support as well as acting as a doorway (gateway) to more specialist or clinical support as needed.
We are open 8am - 8pm Monday to Friday and 9am - 12pm Saturday. The service is not open on Sundays or bank holidays.
My Safety Plan
If you find yourself struggling or feeling distressed with your thoughts and feelings, it can be helpful to create a plan to keep yourself safe. Read about how to create your own My Safety Plan here.
Far easier requests for support
As an alliance, Mindworks Surrey is working together to ensure access to advice and support is easier, faster and led by the young person. We aim to ensure young people have more choice about their options for support for their concerns.
Work is progressing on this important element of the service so that children, young people and families can request support (self-refer) into an increased number of services. Children and young people can now request direct support from:
- Youth Counselling service
- Reaching Out service
- Child Wellbeing Practitioners
- CYP Havens
- STARS (our sexual trauma service)
and more services will follow.
The longer term plan is to widen access to direct requests for support and to integrate with Surrey County Council’s early help hub for children in the future.