Get involved

Your views and experiences

In Mindworks, we believe it’s important to listen to the views and experiences of young people and families and work with you to understand, change, and improve mental health support and services.

As young people, you have a legal right to have your views heard about the things that affect you and the right for your views to be taken seriously. This is called ‘participation’ and is in worldwide law (The United Nations Convention on the Rights of the Child)

Our plan

At Mindworks we want to ensure that listening to and working with young people and families becomes more central to everything we do. To help with this, we chose, with young people and parents and carers, to use the Lundy Model of participation, a model based on children’s rights (UNCRC). The model is helping professionals understand ‘Article 12’ of the UNCRC and how to best support young people and their families to share their views meaningfully and shape (influence) decisions.

To find out more about our long term plan watch the video. 

At Mindworks we want to ensure that listening to and working with young people and families becomes central to everything we do. If you’d like to get involved with this ongoing work please email: Maristelle.preece@surreywellbeing.org (Mindworks User Voice Lead).

Participation news 

We have created tools to hear your feedback and experiences across the whole of Mindworks (13 organisations). These include:

• 9 questions asked at the end of support from a service, created with over 30 young people and our Youth Shadow Leadership Board, Amplify.

• An annual survey to understand a young person’s whole journey of support from start to finish.

• A new group of professionals who speak to young people and families regularly (in participation forums, events, youth clubs, etc) who come together to share what we are hearing about your experiences. We then speak with more young people and families to co-create actions about what should happen. These get shared with senior leads and must be responded to.

For information about what has happened with these themes please visit our 'Responding to your feedback' section below.

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